About: lishitong

Responsibilities & Duties Develop reports in BI System (QlikView) and enhance existing reports functionality Reply to ad-hoc requests from other departments for data extracts and provide custom reports Audit existing reports performance and perform data checks Create user guides and write tech documentation for QlikView reports Provide users ‘support Requirements Good SQL skills in writingContinue Reading

Responsibilities & Duties Assist clients worldwide through a live chat support Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records and liaise with appropriate departments Demonstrate impeccable telephone etiquette and management Handle back office queries Support clients with technical and troubleshooting issues Report to the management Deal with complaintsContinue Reading

Responsibilities & Duties Responding to compliance enquiries Performing regular monitoring to ensure that standards are adhered Maintaining and reviewing policies and procedures to ensure compliance with the CySec and FSA rules and regulations Monitoring and reporting on employees’ adherence to client policies and procedures, including by carrying out periodic compliance audits Reviewing new regulations applicableContinue Reading