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Dear Valued Client,
PU Prime have recently completed a server upgrade from 00:00 hrs. (GMT+3) until 05:00 hrs. (GMT+3) on 18 March 2023 to provide an enhanced trading environment.
As a result of the upgrade, the MT4/MT5 account server name has been changed as follows:
-PacificUnionLLC-Live to PUPrime-Live
-PacificUnionLLC-Live 2 to PUPrime-Live 2
-PacificUnionLLC-Live 3 to PUPrime-Live 3
-PacificUnionLLC-Demo to PUPrime-Demo
Please note that the change of server name may impact your ability to login to MT4/MT5 accounts.
Should you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email:[email protected].
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More Than Trading
Here at PU Prime, we are committed to helping you on your journey to success. That means not just offering the best trading facilities possible, but providing service that goes above and beyond.
Unrivalled Support
Our customer support teams are always ready to help. We offer multiple channels of communication and personalized service through a dedicated account manager.
- 24/5 online customer support
- Support in 18 languages
- Dedicated Account Manager for each customer
- Contact us through email, phone, and online chat
Good day to you! This is Zac, your customer service representative.
How can we help you today?
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Trusted by Traders
Across The Globe
We combine stringent regulations with multiple, powerful platforms and top-tier trading conditions.
- Trade on MT4, MT5, WebTrader, or the PU Prime App
- Free demo account with $100,000 in virtual funds
- Support in over 120 regions and 18 languages
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What Our Customers Have to Say
Walid Kebir
20 May 2022
20 May 2022
Professional, helpful and responsive
TI would like to thank Daniel, my partnership manager that has been helping me through my trading journey. He is very professional in his expertise.
Chirayu Taldar
20 May 2022
20 May 2022
Secure and quick service response
Shoutout to Stella, who is a service manager that personally helps you with anything you need. That's one of the highlights of my experience.
Matthew Fernandez
20 May 2022
20 May 2022
Amazing support and great platform
Things have been great so far. I have received amazing support and PU Prime is a great platform to trade on!
Odo Nelson Jude
20 May 2022
20 May 2022
Client's welfare takes priority
I like the fact that the client's welfare takes priority at PU Prime
Joshua Adah
20 May 2022
20 May 2022
User-friendly
The platform is user-friendly.
Katherine Omoike
20 May 2022
20 May 2022
Good guidance with trading
My experience has been educational and transformative. I like the transparency of the platform, as well as the depth of analysis provided.
Samba Diagne
20 May 2022
20 May 2022
Amazing partner for affiliate development
My experience with PU Prime has been fantastic. I would like to give a big thanks to Daniel Bruce for being such an amazing partner for affiliate development.
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Deposits and Withdrawals
We provide a wide range of options for account funding and boast some of the best withdrawal times in the industry.
Mohamed Bdj
20 May 2022
20 May 2022
Surprised by the quality of execution
I was pleasantly surprised by the quality of execution in terms of ideas and advice from PU, which greatly helped my own development.